Lucid Careers

Freight Bill Audit Payment Coordinator

Supply Chain

Newark, CA      Full-Time

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We are currently seeking a Freight Bill Audit Payment Coordinator. This position requires a dynamic individual with a strong financial background who will be responsible for auditing and reconciling freight bills so that payments to carriers are approved timely and correctly. Other responsibilities include resolving any billing discrepancies with carriers and correcting discrepancies. 
Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. 

The Role:

  • Audits freight bills; ensures proper rates are applied. Ensures information on the freight bill is accurate and all 
  • costs and terms associated with the company's services are captured on the freight bill. Audited information 
  • includes proper rates, service, commodity description and/or classifications of freight, weight, payment terms, 
  • dimensions, addresses, and appropriate documentation to support the freight bill. 
  • Reviews and analyzes contracts, terms and other conditions in preparation of auditing to ensure the accuracy of 
  • the audit, helping to resolve rating and pricing disputes. Reviews and helps resolve reasons for short pays and 
  • other payment issues with customers. Analyze all freight bill corrections (FBCR's) and reports findings to 
  • improve processes to eliminate possible future corrections. 
  • Additional Responsibilities 
  • Work closely with carriers, vendors, and other cross-functional teams to improve data quality and timeliness. 
  • Improve the freight payment cycle times for all carriers and vendors by driving quality improvement programs and standardization. 
  • Identify and resolve systematic problems between the carriers, vendors, freight payment companies to ensure timely and accurate invoice payment. 
  • Utilize technology, systems, and other teams to develop robust financial reporting and dashboards 
  • Develop and utilize Exception Management tools to identify problems and concerning trends before they can be of greater risk to the organization or its partnerships 
  • Collaborate with Management to establish KPls, SLA's, 
  • Ensure all processes and procedures are documented. 
  • ii Page 
  • [Type here Logistics Job Description 14th November 2019 
  • Create Process Maps and visual charts for more complicated activities and functions 
  • Oversight of freight payment, freight audit, and claims processes. 
  • Monitor status of any past due carrier statements, outstanding claims request and any other financial related inquiries that gets escalated. 
  • Support resolution of freight claims, 3rd party audit issues, credit memos, and other exceptions or discrepancies as needed. 

Qualifications:

  • Bachelor's degree in Supply Chain, Finance, Accounting, Economics, or equivalent field. Masters Degree in one of these fields is preferred. 
  • 5+ Years of Demonstrated Experience with Freight Payment, Accounts Payable/Accounts Receivable and claims processing 
  • 3+ years of Customer Service, Project Management, Reporting and Data Analysis experience 
  • Ability to read, comprehend and apply contract language. 
  • At least a basic understanding of transportation, to include LTL & Truckload. 
  • Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. 
  • Excellent written and verbal communication skills. 
  • Proactive self starter with strong organizational skills, attention to detail and the ability to work in a dynamic, fast paced environment 
  • A strong curiosity and a resolute mindset toward continuous process improvement with the ability to innovate and simplify both finance and operational processes 
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