Lucid Careers

Serviceability Manager

Brand & Product Design

Newark, CA      Full-Time

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Leading the future of luxury mobility

Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.

We are currently seeking a Serviceability Manager.  This position requires an experienced professional with a strong background in Automotive Service and Service Engineering. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.

The Role:

  • Collaborate with Engineering and Design to drive efforts for Serviceability(DFS)
  • Aide in the development of tools and technical service processes
  • Become an embedded part of Beta Build, becoming a technical expert and advising on real-world serviceability impacts and repair procedures
  • Provide planning inputs to service leadership and data analytics
  • Team with technical training to create technician training material and publications
  • Partner with technical training and publications lead to validate and refine service procedures, tooling and repair times
  • Build & manage a high impact team of Technicians to provide technical support to Marketing & Sales events and service center launches

Expectations:

  • Minimum 10 years of automotive service engineering and operations experience
  • System knowledge of CAD, Catia, 3dExp
  • Ability to organize and drive continuous improvement
  • Exceptional ability to interface and collaborate with individuals, groups, and vendors
  • Excellent oral and written communication skills
  • Experience maintaining product and company reputation by complying with government regulations
  • Experience with driving processes, procedures, and improving workflow
  • Passion to continuously develop, improve, and maintain processes
  • Advantageous:
  • Startup experience focused on early service program development
  • OEM Certified Master Technician
  • EPA 609 Certification
  • OEM Specific Technician Training
  • Education Requirements:
  • Degree in either Mechanical Engineering, Electrical Engineering, Automotive Technology,  or equivalent experience
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