Lucid Careers

Senior Manager of Retail Operations

Retail Operations

Newark, CA      Full-Time

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Leading the future of luxury mobility

Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.

The Senior Manager of Retail Operations works collaboratively with internal stakeholders and outside service providers to ensure seamless operation of Lucid Studios and Service Centers, enabling the Sales and Service teams to focus on core customer experience activities. You will create and grow the Retail Operations function at Lucid and will establish targets and processes in delivering an optimized operating plan.

Responsibilities:

  • Lead efforts to maintain smooth and efficient operations at Lucid Studios and Service Centers
  • Compliance and Occupational licensing for Lucid Motors Studios and Service Centers
  • Ensure Studios and Service Centers are compliant with all environment and safety requirements/documents 
  • Establish detailed Retail and Service opening readiness to include back-office product purchasing and setup, merchandise purchasing and setup, display vehicle delivery and placement, and additional non-construction aspects in support of location openings
  • Establish and own relationships with third party service providers on a national and local level, including janitorial, landscaping/interior plants, and vendors for supplies
  • Develop processes to achieve rapid response times and to maintain brand standards at all times
  • Track and manage ongoing merchandise inventory levels
  • Work with centralized company resources to leverage existing relationships and processes whenever possible
  • Monitor schedule of payments and help to ensure all lease payments are made on schedule
  • Assist with budget exercises and support financial reporting
  • Identify and source tools needed for managing retail operations
  • Optimize and maintain Point of Sale system

Requirements:

  • Minimum 5 years of retail operations experience
  • BS/BA degree required
  • Flexible availability to work nights, overnights, weekends, and holidays as needed
  • 20% travel expected
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