Lucid Careers

System Integration Specialist

Sales & Service

Newark, CA      Full-Time

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Leading the future of luxury mobility

Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.

Lucid is looking to expand its Service Systems Integration & Operations team to develop, implement and maintain the operating systems for our application software.  This role will report to the System Integration Manager to ensure project timelines are established and upheld for the Service organization. A successful candidate will be able to create partnerships with cross-functional application teams to influence decisions made to improve and strengthen all system aspects of the Service organization.

The Role

  • Engage in long-term strategic planning for Lucid’s After-Sales/Service system integration and development
  • Successfully integration of Service’s Dealer Management Systems with Lucid’s ERP/CRM
  • Define business gaps to highlight areas for solution through data analytics
  • Lead projects with technical and directional input
  • Determine resource levels and coordinate priorities needed to meet schedule milestones
  • Leverage cross-functional teams to help achieve operation success
  • Maintain supplier relationships for software agreements
  • Support in emergency or standby activities by troubleshooting and analyzing complex problems

Qualification

  • 1-3 years’ experience or relevant system operations experience
  • Relevant Bachelor’s degree, or equivalent combination of education and experience
  • Software Solutions knowledge: DMS, ERP, CRM, WMS, Software Development and Collaboration Tools.
  • Web developer experience is desirable
  • Strong communication skills with internal and external audiences at all levels
  • Exceptional ability to interface and collaborate effectively with individuals, groups, and suppliers
  • Dynamic and able to succeed in an ambiguous environment whilst establishing standards
  • Passion and experience to continuously develop, improve, and maintain standard processes
  • Possesses passion to provide exceptional customer service and ownership experience
  • Enthusiastic about the new era of automotive luxury and sustainable mobility
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