Lucid Careers

Manager, Order Operations

Retail Operations

Newark, CA      Full-Time

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Leading the future of luxury mobility

Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.

We are currently seeking a Manager of Order Operations to develop and maintain the Lucid order operations program and team. This person will be responsible for creating consistent and intuitive order processes to support the company’s efforts in scaling and expanding globally. They will need to maintain close cross-functional relationships to ensure vehicle build weeks are filled appropriately.


  • Develop and maintain a structured and scalable Order Operations program to ensure consistency of all aspects of vehicle orders, including but not limited to ensuring accurate configurations, payments and refunds
  • Be the primary owner of vehicle build plans, beginning with Lucid’s first product, the Air. This includes managing the assignment and reassignment of customer orders to specific build cycles
  • Build out a team to support the continued expansion of Lucid’s operations across new markets
  • Work closely with Sales, Product Planning, Demand Planning, Supply Chain, Manufacturing and Logistics to maximize potential deliveries
  • Work closely with Systems teams to define business requirements for Lucid’s CRM and ERP systems
  • Work closely with Finance, Audit and Systems teams to ensure orders and payments are appropriately reflected in all relevant systems
  • Manage the revenue recognition reviews on an ongoing basis
  • Provide operational support to business partners for ad-hoc initiatives


  • 6+ years of experience in order operations, business planning, or similar role
  • Demonstrated experience in project management, from ideation to delivery and launch
  • Passion for the customer experience, and an understanding of how operational efficiencies impact said experience
  • Ability to partner cross-functionally to deliver major initiatives, all while relentlessly prioritizing based on need
  • Comfort navigating ambiguity, and an ability to create in an undefined, unestablished environment
  • Self-starter mentality and comfort working in a high energy, fast-paced environment
  • Exceptional organizational skills and attention to detail
  • Strong communication skills, both written and verbal
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