Every Lucid vehicle is designed and engineered with excellence at heart, and the ownership experience should be no different. That’s why we’ve been investing in every part of our service network: adding locations, growing our team of technicians and advisors, and putting more Mobile Service vehicles on the road.

That work is already making a difference. Overall service wait times declining by 20 per cent globally during the third quarter, when compared to the previous quarter, and we’re continuing to build and expand across North America, Europe, and the Middle East so that support for our customers is closer, faster, and more convenient wherever they are.

“We are building a broader, more accessible service network that supports our guests wherever they are in the ownership journey,” said Billy Hayes, Chief Customer Officer at Lucid. “We are expanding our network, adding service personnel, and increasing Mobile Service capacity to reduce wait times and provide more convenient, responsive support.”

More Experts on Your Side

Great service starts with great people. We’ve been adding vehicle technicians, service advisors, and concierges at our existing Service Centres so your vehicle gets attention sooner and you have a dedicated point of contact from drop-off to pickup.

Through the third quarter, the company increased technical and service-support staffing by over 40 per cent globally, when compared to the previous quarter, with a 50 per cent increase targeted by the end of 2026 and further expanding to 60 per cent in Q1 of 2027.

Service That Comes to You

For many owners, the most convenient service appointment is the one that happens in their own driveway or office parking lot. That’s why we continue to grow Lucid Mobile Service¹, which lets our technicians complete a wide range of work onsite.

Lucid also increased Mobile Service capacity in North America by 15 per cent through the third quarter, when compared to the previous quarter, and is targeting a 40 per cent increase by year-end, supported by an additional 20 Lucid Gravity Mobile Service vehicles.

More Options Through Certified Collision

We’re also expanding what our Certified Collision network can do. A growing number of Certified Collision locations can now perform recall campaign work, giving owners another convenient option. To find out whether your vehicle is eligible, contact your nearest Lucid Service Centre.

Growing Our Footprint in Europe

As more drivers across Europe discover Lucid Air and Lucid Gravity, we’re working with experienced partners to bring sales and authorized service closer to them:

• Netherlands: Munsterhuis Autobedrijven is our first retail partner in the Netherlands, operating a dedicated sales, aftersales, and service location in Hengelo.

• Eastern Germany: Autohaus Possögel will begin providing authorized maintenance, diagnostics, and repair support in Naumburg in December 2026.

• Duisburg and Erlangen, Germany: Cloppenburg Automobil SE, our second retail partner in Germany, will open a dedicated Lucid retail and service location in Duisburg in January 2027, with additional authorized service support at its Erlangen location.

• France: Emil Frey France will provide operational support as we introduce Lucid to France, while Lucid continues to own the brand, commercial strategy, and customer experience.

Expanding Support in the Middle East

In Saudi Arabia, we’ve opened our first company-owned and operated Body & Paint Repair Centre in the Middle East. Located in Riyadh, the purpose-built facility pairs specialized repair capabilities and advanced diagnostic systems with Lucid-trained technicians, so collision and paint repairs are handled to the same standard as the rest of your vehicle.

More is on the way. A new Studio and Delivery Centre in Riyadh is scheduled to open in the first quarter of 2027, and additional service locations in Riyadh and Dammam are expected to begin operations in the first half of 2027. They join our existing network of three Studios (I Mall Studio in Riyadh, Auto Mall Studio in Jeddah, and Shorofat Studio in Al Khobar) and two Service Centres in Riyadh’s Northern Industrial Area and at Auto Mall in Jeddah.

What’s Next

A shorter wait for service is a meaningful step, and we’re not stopping here. Together, our Studios, Service Centres, Mobile Service team, and partner network are designed to give every Lucid owner seamless access to sales, service, maintenance, and body and paint support throughout the ownership journey. We look forward to sharing more as new locations open in the months ahead.

Ready to book your next appointment? Schedule service through your preferred Service Centre or right from the Lucid mobile app.