
Lucid Mobile App Guide
Find charging stations, control your climate remotely, and so much more for your electric vehicle with the Lucid mobile app.
In This Topic
Overview
Your Lucid mobile app is an extension of your Lucid that puts your vehicle right in the palm of your hand. Use it to help you charge, get ready for a trip, or just remember where you parked.
With the Lucid mobile app, you can:
Use your phone as a key in Lucid Air. See Mobile Key.
Navigate with confidence and see your vehicle’s precise location on the map. See Navigation.
Control your trunk, frunk, charge port, locks, headlights, and horn remotely. See the Vehicle Widget.
Adjust your cabin temperature and turn on defrost from anywhere. See Remote Climate.
Start an over-the-air update and monitor its progress. See Software Updates.
Check your vehicle’s battery level, set your charge limit, precondition your battery, adjust your Current Limiter, and monitor charging sessions. See Charging.
Access and view your mobile Owner’s Manual.
And more…
The Lucid mobile app is continuously updating and improving, which means that the features and screens you see on this page may be different on your device, depending on your vehicle model, vehicle software, smartphone operating system, and more. For the latest mobile app features for you vehicle, download the latest version and enable automatic app updates on your smartphone.
Using the Lucid Mobile App
Follow the steps below to download and use the Lucid mobile app.
Download the Lucid mobile app to your device from your app store.
Log in using your Lucid ID and password, the same credentials you use to access your vehicle.
Note: If you can’t remember your password, reset it using the Lucid Owner’s Portal. If you continue to have trouble logging in, contact Customer Care.
Make sure Bluetooth® connectivity is enabled on your smartphone.
Add your smartphone as a Mobile Key.
Enable Bluetooth audio.
Sync contacts and messages for the best experience.
The Lucid mobile app relies on a combination of LTE, Bluetooth, GPS, and more to connect you to your vehicle and provide the best experience. In areas with limited or no cellular service, your mobile app may be unable to fully communicate with your vehicle, and certain features may be limited. Mobile Key will still work, even without an internet connection, because it relies on Bluetooth and NFC technology, not cellular networks.
Note: Your vehicle does not support the use of third-party vehicle control applications, but it does support Apple CarPlay® and Android Auto™.¹ ²

Name and View Your Vehicles
See and manage all your vehicles in one app.
Home Screen Overview
The Lucid mobile app Home screen displays your Vehicle Widget, including a three-dimensional model of your vehicle with car controls, and a series of tiles to keep you informed and in control.
The following buttons at the bottom of the Home screen are present on all screens in the mobile app and gve you quick access to the Home, Map, and Profile sections of the app:

Tap the Vehicle button at any time to return to the Home screen.
Tap the Arrow button to access the Maps screen.
Tap the Profile button to access your profile and the Help Center, including your Owner’s Manual, this Knowledge Center, and other resources. You can also communicate with Customer Care and access your app settings and permissions, view Lucid’s Privacy Policy and License Agreement, and sign out of the app.
Vehicle Widget
At the top of your Home screen is your Vehicle Widget, which includes a 3D virtual model of your own Lucid. It displays your vehicle’s nickname, your estimated range, and your vehicle’s status. The three-dimensional model is a real-time visualization of your vehicle. Double-tap it to open or close a larger 3D model that you can turn with your fingers.
The nickname of your vehicle will be listed at the top of the widget. If you have multiple Lucid vehicles, tap the down arrow next to the vehicle nickname and select the vehicle you wish to view from the list.
The vehicle widget also features customizable car controls. Your four default controls display at all times. Tap the gray arrow below the four visible buttons to see those that are hidden.

You can customize these controls to your preferences. Tap and hold any car control button to enter customization mode. Tap and hold any button and drag it to your preferred position. When you have finished, tap Done, or tap anywhere else to cancel.

The rest of the Home screen is organized into the following tiles.
Notifications
The space just below the Vehicle Widget is reserved for timely notifications and alerts, including charging notifications, software update notifications, vehicle status notifications, and more. As an example, below is the notification Lucid Air drivers see before they have linked their phone to their vehicle as a Mobile Key.

Remote Climate
The Climate tile lets you know your cabin temperature at a glance and gives you one-tap control over your Remote Climate features. Note that not all features pictured below are available in all vehicles.
Charging
The Charging tile lets you control and monitor many of your vehicles charging features from the Lucid mobile app.
Vehicle Security for Lucid Air
The Lucid mobile app makes it easy to turn the security system on or off. The Vehicle Security tile displays whether security alerts are activated. Tap the tile to see more on the Vehicle Security screen.

On the Vehicle Security screen, you can customize your Vehicle Surveillance settings. Tap the Shock & Tilt Alert toggle on or off, then select how you want to be notified by selecting the desired button. You can either select for your vehicle to both play an audible alarm and notify you with a push notification or to just receive a push notification.
Depending on your settings, if your security system is triggered, you may receive a push notification, and a red warning notification will appear in the app. If you wish to disable your security alert, tap the notification banner in the app.

Vehicle Security for Lucid Gravity
The Lucid mobile app puts even more vehicle security features at the fingertips of Lucid Gravity drivers. Turn anti-theft protection on or off, and when equipped, view your vehicle’s external cameras in real time with Live View for added peace of mind.
Tap the Halo Secure tile to see more options for your vehicle.
Vehicle Software Updates
Keep your vehicle software up to date with your Lucid mobile app. Scroll down to the Software Update tile to see your software version number and whether your software is up to date.
Make sure to keep your Lucid mobile app up to date, too. New versions are released regularly, which you can install manually or automatically, depending on your device settings.
Mobile Key for Lucid Air
The Lucid mobile app lets you link your smartphone and use it as an additional access device, like your key fob. The linking process is quick and easy. You can find detailed instructions on the Access & Keys page. This feature is for Lucid Air vehicles only.

Maintenance
The Maintenance tile lets you check on your current tire pressure in all four tires. If any tire has low pressure, the pressure will appear in an amber color, and you will see a notification in the tile on the Home screen. Check your recommended cold tire pressure on the sticker on the driver’s door jamb.
You can also enable Flatbed Transport Mode, which prepares your EV for towing on a flatbed truck, and in Lucid Gravity, you can enable a special mode for servicing your wiper blades.

Service Scheduling
The Lucid mobile app lets you schedule service quickly and easily on your own time. It also provides an easy way for you to contact your preferred Service Center to schedule service and answer vehicle questions.
To learn more about scheduling service, visit the dedicated Service Scheduling page.
Vehicle Info
The Vehicle Info tile puts key information about your vehicle in one place. Your current mileage and VIN display at all times on the tile. Tap it to show additional details.
Depending on your vehicle model and trim, you may find additional options and features here, like a special Trailer Assistant for Lucid Gravity drivers who have a trailer hitch installed.
Navigation
The Map screen in the Lucid mobile app gives you added peace of mind by showing you where your current estimated range can take you and helping you find routes to charging stations, points of interest, the way home, or even just where you parked. Share any destination with your vehicle and route to it on the Pilot Panel. Tap the Arrow button on the Home screen to take you to the Map.
Profile
The Profile screen in where you’ll find your account details, Help Center, and more. It’s also where you can log out of the app, if needed. Tap the Profile button on the Home screen to take you to the Profile screen.
Frequently Asked Questions
Why does Lucid need my location?
Your location settings are used to optimize your Lucid mobile app experience, allowing you to see your location on your Map screen and use location-based features. For Lucid Air owners, location permissions are also important for the Mobile Key experience.
Lucid does not process or store your personal data or your specific location while using the app. Setting your location permissions on your smartphone to “always allow” lets your device communicate with your vehicle, even when the app is closed, so that your vehicle can recognize your device. To learn more about how we process personal data, see our Privacy Notice and our Lucid Motors Vehicle Data Privacy Notice.
My Mobile Key stopped working. What should I do?
Your Mobile Key may stop working for one of several reasons:
Bluetooth® connectivity is off
When they are in close proximity, your phone and your vehicle communicate using Bluetooth technology. If you’ve turned Bluetooth off, your vehicle will no longer be able to sense your phone or receive signals from the app. Check your phone’s Bluetooth connectivity: if you’ve disabled Bluetooth, or if Airplane Mode is on, you’ll need to make sure Bluetooth is turned back on and working properly to use Mobile Key.
Your device settings changed
When you set up your phone as a Mobile Key, you made specific selections to your app-specific Bluetooth, location, and notification settings. These settings are important for your Mobile Key to work because they allow your vehicle to detect your phone and communicate with it, even when the app isn’t open. These settings can sometimes be changed unintentionally.
To review and correct any incorrect settings, go to Settings > Lucid on your phone (you may need to scroll down to the app list, which is arranged alphabetically toward the bottom of your screen) and reconfigure your permissions for the Lucid mobile app to match those above.
Your Mobile Key was unlinked from your vehicle
It is also possible that your vehicle no longer recognizes your Mobile Key. If you go to Settings > Access & Profiles > Keys, you can check the key fobs and Mobile Keys your vehicle is linked to. If you no longer see your Mobile Key, follow the linking instructions again.
If none of these solve your issue, try removing your key from the list of My Keys in Settings > Access & Profiles > Keys and adding it again.
How do I link my Mobile Key for my Lucid Air?
To ensure you select the correct settings and link your phone as a key successfully, follow the Mobile Key pairing instructions for iOS and Android here.
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